Our Products
AUSTRALIA
NEW ZEALAND
NORTH AMERICA

Apollo Australia
Motorhome & Car Rentals

Reservation Terms and Conditions

• Reservations
• Payment
• Change of Existing Reservations
• Cancellation Fees

Reservations

Reservations can be made up to 4 days prior to commencement of your proposed rental. Apollo Motorhome Holidays however are very popular and reservations should be made well in advance.

Please fill in the Blue Travel Reservation Request (Standard Form | Secure Form).

Blue Travel prefers reservations via the Internet. But you may also print out the reservation form and fax it to one of our worldwide offices:

Our reservations staff will respond promptly to your enquiries and provide provisional booking confirmations within 72 hours. The answer includes your reservation file number, the deposit required to guarantee your reservation and the total amount due.

The reservation becomes final as soon as we have received the deposit. If you fail to submit the deposit within 72 hours after we sent your confirmation, we may cancel your reservation at any time.

Top

Payment

Full details how to pay the reservation deposit are included in our provisional booking confirmation. The balance payment will be collected from your credit card by Apollo Motorhome Holidays 30 days prior to pickup. Apollo Motorhome Holidays accepts Visa and MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional 1.75% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.

If there are less than 30 days between your reservation and the commencement of your rental, the total amount (rental charges and other prepaid items) is due at the time of reservation.

Any credit card payment which cannot be authorized for any reason may result in a cancellation of the booking.

Top

Change of Existing Reservations

If you need to change an existing reservation please send an e-mail to Blue Travel as soon as possible.

If you inform us about a change of your booking more than 28 days before departure, a handling fee of AUD 50 will apply. If your e-mail reaches us less than 28 days before departure, any alterations will be treated as a complete cancellation with a following new booking.

Special conditions apply for rentals based on Flex Rates, please see the Flex Rental Rates for details.

Top

Cancellation

If you need to cancel an existing reservation please send an e-mail to Blue Travel as soon as possible.

You may also cancel your reservation by sending a fax to one of our worldwide offices:

Any cancellation will be reconfirmed in writing (fax, letter, e-mail) through Blue Travel. This reconfirmation will include the date and time we have received the cancellation and the fees involved. Your credit card will be used to both debit or credit the final amounts.

Cancellation Fees for Campervan & Motorhome Rentals:

• Until Blue Travel has received your deposit - No charge
• If cancelled up to 28 days prior to pick up - 50% of Deposit (plus full bank charges / credit card surcharges)
• If cancelled 10 to 27 days prior to pick up - 25% of Total Charge (minimum AUD 300)
• If cancelled less than 10 days prior to pick up - 50% of Total Charge
• If cancelled on the day of pick up or no show - 100% of Total Charge
• There is no refund for late pick up or early return of vehicle.

Cancellation Fees for Rental Cars:

• Until Blue Travel has received your deposit - No charge
• If cancelled up to 10 days prior to pick up - 50% of Deposit (plus full bank charges / credit card surcharges)
• If cancelled less than 10 days prior to pick up - 50% of Total Charge
• If cancelled on the day of pick up or no show - 100% of Total Charge
• There is no refund for late pick up or early return of vehicle.

Top

Home | Products | Currency Converter | News | Contents | Search | Contact

Contact our webmaster with questions or comments about this web site.
Copyright © 2009 Blue Travel, Inc. All rights reserved.
Last modified: 03 Jan 2009 13:04