Rental Terms and Conditions
This document contains a brief summary of our rental conditions. The full details of our rental contract do apply. Rates quoted are in Australian dollars AUD.
Rates include unlimited kilometres.
Rental days are charged per calendar day. The day of pick-up is calculated as the first day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.
Flex Rates - The flex rate that is available at the time of booking for the first rental day determines the daily rental rate for the entire rental period up to the 35th day. All rental days from the 36th day on are counted as a new booking and the flex rate that applies for the 36th day will be used from then on, the flex rate that applies for the 71st rental day will be used from then, etc.
Hippie Camper and Blue Travel will not honor calculation errors. Should a calculation error occur Hippie Camper will charge for the shortfall.
Drivers 21 to 75 years - Add AUD 28 per day.
Drivers 18 to 20 years - Add AUD 34 per day
The Value Pack includes: VIP Cover, 3% Administration Fees/Taxes, One Way Rental Fee, LP Gas Refill Fee, Camp Chairs and Table, Maps and Camp Ground Guides.
Hippie Camper has branches in Brisbane, Cairns, Melbourne, Perth and Sydney.
Vehicles picked up from Brisbane, Cairns, Melbourne and Sydney are not permitted to drop off in Perth and vehicles picked up in Perth are not permitted to drop off at Brisbane, Cairns, Melbourne and Sydney.
All Branches are Closed Christmas Day, New Years Day, Good Friday, Anzac Day (25 Apr) and Australia Day Observed Public Holiday (28 Jan).
All rentals picking up or dropping off on Boxing Day (26 Dec 2013) will incur an additional AUD 100 surcharge.
Brisbane, Melbourne, Perth, Sydney:
- 01 Sep 2013 – 30 Apr 2014 8am to 4.30pm seven days a week
- 01 May 2013 – 31 Aug 2013 10am to 4pm CLOSED Sundays
- 01 May 2013 – 31 Oct 2013 8am to 4.30pm seven days a week
- 01 Nov 2013 – 30 Apr 2014 10am to 4pm CLOSED Sundays
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Hippie Camper depot are not included in the rental price. It is the renter's responsibility to get to and from the branch.
Our rates include 10% GST.
A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs.
For security reasons, Hippie Camper will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card.
We only accept Visa and MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.
All credit card transactions are conducted in Australian dollars AUD. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.
The minimum rental for all vehicles is 7 days.
A 10 day minimum rental period applies during the period of 15 Dec 2013 to 05 Jan 2014. During the Bathurst and Phillip Island Races a 10 day minimum rental period applies from Cairns, Brisbane, Sydney, Melbourne and Adelaide Branches.
One way rentals are available subject to the minimum rental periods in the table below. A one way rental fee of AUD 200 is charged for rental segments less than 21 days.
A current and full motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present. The minimum age to drive the vehicle is 18 years and the maximum age is 75 years.
Drivers must be 18 years of age or over with a current drivers licence or hold an Australian Green P licence. For drivers 75 years of age or over, a current medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels).
Each vehicle is supplied with a complimentary Road Atlas and campground guides.
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Each vehicle is supplied with a complimentary Hippie Camper Value Pack for the first night that includes some essential condiments.
The gas canister/bottle is supplied full. A service fee of AUD 25 is payable on pick up of the vehicle.
Cannot be fitted in the Hippie Range of Vehicles.
Consecutive Hippie Campervan rentals can be combined to qualify for a long-term discount rate. Rentals in Australia and New Zealand on Star RV, Apollo, Cheapa Campa and Hippie Camper can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.
The Hippie Camper can only be driven on sealed/bitumen roads or well maintained access roads less than 12 kilometres long to recognised campgrounds.
The Hippie Camper is not allowed to travel to Tasmania, Moreton Island, Fraser Island or Northern Territory.
Hippie Camper reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorization from the Hippie Camper Head Office. Subject to the change being approved, a minimum additional charge of AUD 500 will apply.
If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Hippie Camper Reservations. This is subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone or at a Hippie Camper Branch immediately on confirmation of the rental extension.
Whilst on hire if you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies.
Failure to obtain authorisation will result in the renter being charged double the daily applicable rental rate.
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to AUD 100 may be affected without authorization and will be reimbursed unless the damage is caused by the renter. For amounts over AUD 100, Hippie Camper will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.
We reserve the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Hippie Camper reserves the right to charge for associated administration costs for processing the fines (irrespective of excess). An administration fee of AUD 75 will be applicable.
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicles cannot be requested by make or model, only by vehicle category.
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
We reserve the right to refuse any rental at our discretion.
Service dogs are permitted to travel in our vehicles with prior permission from Apollo. No other animals are permitted in our vehicles.
Smoking is not allowed in our vehicles.
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Hippie Camper strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of AUD 75 will be charged per claim.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Hippie Camper, not at the completion of the rental Period. Hippie Camper reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.
|Drivers 21 to 75 years||Cost per Day||Bond||Liability|
|Liability Reduction Option 1||$12**|
(max charge $600
i.e. 50 day rentals)
|Liability Reduction Option 2|
(Included in the Value Pack)
(max charge $1000
i.e. 50 day rentals)
|Drivers 18 to 20 years||Cost per Day||Bond||Liability|
|Liability Reduction Option 1||$22**|
(max charge $1100
i.e. 50 day rentals)
|Liability Reduction Option 2|
(Included in the Value Pack)
(max charge $1500
i.e. 50 day rentals)
|** The minimum amount payable for each reduction option per rental segment will be based on the minimum rental period applicable for your rental.|
For security purposes, only a credit card can be used to provide a Bond. The amount of the Bond will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insuffi cient to cover the damage then any extra costs will be charged.
Bond Roll Overs are permitted for Hippie Camper multi hires only within the same country when the bond is banked.
At all times the renter is responsible for:
Are subject to change without notice.
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