BRITZ Australia
Campervan, Motorhome and 4WD Rental

Britz Standard Rental Rates include:

• Unlimited kilometers
• Vehicle insurance (excess / deductible applies)
• 10% GST
  Goods and Services Tax (GST) - GST is an Australian Federal Government imposed tax. GST is included in all Britz rates and is currently 10%. Britz reserves the right to amend GST upon Government intervention.
• Vehicle registration surcharge
  Vehicle registration surcharge - a fee levied to cover the costs of vehicle registration. This fee is included in the daily vehicle rates.
• Kitchen equipment
  Kitchen equipment includes plates, bowls, cups, glasses, knives, forks, spoons, bottle/can opener, mixing bowls, colander, saucepans, frying pans, cooking utensils, chopping board, kettle, teapot and tea towel.
• General equipment
  General equipment includes pegs and clothesline, dustpan/brush, fire extinguisher, bucket/hose, broom, matches, ice cube tray, coat hangers and toilet chemicals.
• Customer care 24 hour, 7 days per week road-service helpline (toll free)
• Travel wallet including road maps and travel information
• Super Saver booklet with discounts to Tourist Attractions and Holiday Parks

The Britz Bonus Pack for 2WD campervan rentals is AUD 53 per day (maximum charge of AUD 2,650 per rental) and is in addition to the daily rental rate. The Britz Bonus Pack for 4WD campervan rentals is AUD 65 per day (maximum charge of AUD 3,250 per rental) and is in addition to the daily rental rate. The BRITZ Bonus Pack includes:

• Excess Reduction Option 2 (Nil Excess)
  Excess Reduction Option 2 - This option reduces the excess for 2WD campervans from AUD 5,000 to NIL and from AUD 5,000 to AUD 440 for all 4WD vehicles.
• No Worries Cover Option (PCO2)
  No Worries Cover (PCO2) - The no worries cover option extends the cover available with excess reduction 2. PCO2 includes cover for accidental damage to the overhead and underbody sections of the vehicle. With 4WD hires, it also reduces the excess to NIL.
• 2.5% Stamp Duty and Administration Fee
  Stamp duty and administration fee - A surcharge of 2.5% of the total cost will be levied to cover state government taxes, duties and administration costs. This fee is included in the Britz bonus pack. All rentals are subject to the 2.5% fee in addition to the vehicle cost if the Britz bonus pack is not selected. This is charged to the customer upon vehicle collection. (Stamp duty charges do not apply to Britz vehicles picking up from Melbourne, Brisbane, Cairns, Broome and Perth.)
• 1 x linen and bedding kit per person
  Linen and bedding includes pillow, pillowcase, sleeping bag, sheet and towel per person. This is included in the Britz bonus pack. If the Britz bonus pack is not selected, the customer can hire linen and bedding packs direct from Britz at the cost of AUD 35 per person, per hire.
• Extra driver fees
  Extra driver fees are included in the Britz bonus pack. If the Britz bonus pack is not the selected package the cost of extra driver fees are AUD 3 per day, per person, per hire with a maximum charge of AUD 150 per person, per hire.
• Pre-purchase Gas (PGO)
  Pre-Purchase Gas (PGO) allows the customer to return the vehicle without the need for the gas bottle to be replenished. The gas bottle is used to operate the gas stove and to heat the hot water in vehicles with a hot water facility. This option can be purchased separately if the premium package has not been selected.
• Picnic Table and Chairs (per person traveling)
• 1 x child or booster seat if required
  Child/booster seat - Note that not all Britz vehicles can accommodate child restraint equipment. Childseats depending on the child's age are commonly used for children 3 years or less. Reversible childseats or capsules are used so that an infant can be accommodated when required. Booster seats again depending on the child's size are commonly used for children between 3 and 8 years of age. All child restraint equipment is to be fitted by the hirer facing forward, in the appropriate seat/s and cannot be situated on side facing seats. Refer to vehicle specifications on the website and/or contact reservations for further information.
• 4WD Outback Safety Kit (included in 4WD campervan rentals only)
  4WD Outback Safety Kit – Included in the Britz bonus pack for 4WD campervan hires only. The kit includes an Emergency Position Indication Radio Beacon (EPIRB), snatch strap with D shackles and a folding spade. An EPIRB when activated transmits an emergency distress signal which can be detected by Australian rescue authorities. A snatch strap is used to pull a vehicle from a bogged position with the aid of another vehicle. The D shackles secure the snatch strap to a rigid anchor point.

The Britz Bonus Pack for 4WD car rentals is AUD 50 per day (maximum charge of AUD 2,500 per rental) and is in addition to the daily rental rate. The BRITZ Bonus Pack includes:

• Excess Reduction Option 2
  This option reduces the excess from AUD 5,000 to AUD 440.
• No Worries Cover Option (PCO2)
  No Worries Cover (PCO2) - The no worries cover option extends the cover available with excess reduction 2. PCO2 includes cover for accidental damage to the overhead and underbody sections of the vehicle. With 4WD hires, it also reduces the excess to NIL.
• 2.5% Stamp Duty and Administration Fee
  A surcharge of 2.5% of the total cost will be levied to cover state government taxes, duties and administration costs.

• Rental days are charged per calendar day. When calculating the number of days a vehicle is rented, the day of pick-up is counted as day one of the rental. The day of the vehicle's return is counted as the final day of the rental. Vehicles are required to be collected and returned with business hours unless arranged otherwise.
• Minimum rental period is 5 days, with the exception of one-way hires which are subject to a 7 day minimum hire requirement.
• Minimum rental periods are subject to change during peak periods.
• These rates and terms may not apply to rentals exceeding 100 days, which includes multihires. Requests for quotes/bookings of more than 100 days should be directed first to reservations.
• Late pick-up or early return of vehicle does not entitle the hirer to any refund of the unused portion of the rental.
• If the customer wishes to extend the rental whilst on hire, they must first obtain authorization from reservations or any of the Britz branches. The rental extension is subject to vehicle availability. The cost of an extended rental must be paid by credit card over the telephone on confirmation of the rental extension. The rate charged will not reflect the original rate booked. Failure to obtain authorization will result in a daily fee of AUD 150 in addition to the daily rate.

• Rental days are calculated on a 24-hour basis. Vehicles are required to be collected and returned with business hours unless arranged otherwise.
• Minimum rental period is 5 days, with the exception of one-way hires, which are subject to a 7-day minimum hire requirement.
• Minimum rental period is subject to change during peak periods.
• Late pick-up or early return of vehicle does not entitle the hirer to any refund of the unused portion of the rental.
• These rates and terms may not apply to rentals exceeding 100 days, which includes multihires. Requests for quotes/bookings should be directed first to reservations.
• If the customer wishes to extend the rental whilst on hire, they must first obtain authorization from reservations or any of the Britz branches. The rental extension is subject to vehicle availability. The cost of an extended rental must be paid by credit card over the telephone on confirmation of the rental extension. Failure to obtain authorization will result in a daily fee of AUD 150 in addition to the daily rate.
• Britz allows a grace period of 59 minutes before the hirer is liable for late return charges when the rented vehicle is a 4WD car. Late return fees are applicable as follows:
  • 1 hour late, one third of the daily rate will apply
  • 2 hours late, two thirds of the daily rate will apply
  • 3 hours late, one full day rate will apply

For longer rentals the following long term hire discounts apply:

• 5% off applicable flex rate for 35-49 day rentals
• These discounts do not apply to the Britz Bonus Pack.
• Special rates may be available upon application for rentals of 50 days or more.

Should a customer have more than one consecutive rental they can be combined to qualify for longer-term hire discounts off the vehicle rate. Consecutive campervan hire in Australia, New Zealand and South Africa and/or consecutive car hire in New Zealand for both Britz and Maui can be combined to qualify if the vehicle collection date/s are within a 3-month period. For all rentals to qualify each booking needs to be made at the same time. If a customer makes another booking at a later time, the new booking can be combined to qualify if the vehicle collection date/s are within a 3-month period however, the original booking/s will not qualify for a discount (if applicable) once on hire and/or bookings already travelled.

Note that 2WD car hire in Australia cannot be combined with any campervan or New Zealand car hire to qualify for longer-term discounts.

Longer-term discounts must be requested at the time of booking.

For campervans that pick up and drop off on the same day, the less expensive rental day will be free of charge. This also applies to the excess reduction option or the Britz bonus pack if applicable.

If multiple hires are within the same country and total days exceed 50 days only the maximum charge applicable to the excess reduction option or the Britz bonus pack will apply. If combining a vehicle hire with another Britz vehicle that has a more expensive bonus pack or excess reduction option, the more expensive bonus pack/excess reduction maximum cost is applied. In the instance where a Britz hire is being combined with a Maui hire and the packages have either the bonus pack or the premium pack these components cannot be combined to have a maximum charge applied however the vehicle rate can have a longer-term discount applied if applicable. Special rates may be available for hires of more than 50 days upon application. Contact reservations for more information.

If multiple hires total more than 100 days these rates and terms do not apply. Requests for quotes/bookings of more than 100 days should be directed first to reservations.

• One-way rentals are available between all branch locations, the exception is one-way rentals into or out of Tasmania for all 4WD vehicles, these are on request.
• Minimum rental period for one-way hires is 7 days. Shorter hires may be available on application only.
• A one-way rental fee of AUD 220 is charged.
• The one-way fee if applicable is charged per hire.

Britz Australia offers 3 different, very competitive excess reduction options for your peace of mind during your holiday:

• Standard Excess
• Excess Reduction Option 1
• Excess Reduction Option 2

When Excess Reduction 1 has been purchased the hirer is responsible for the first AUD 2,500 ("the excess") of the cost of damage to third party property or to the rented vehicle. This includes single vehicle accident, windscreen and tire damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the Exclusions. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs. The excess applies in respect of each claim, not rental.

When Excess Reduction 2 has been purchased, the hirer will have no excess at all for 2WD vehicles with the exception of the Exclusions.

In the event of the vehicle hired being a 4WD the hirer will be responsible for the first AUD 440 ("the excess") of the cost of damage to third party property or to the rented vehicle. This includes single vehicle accident, windscreen and tire damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the Exclusions. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs. The excess applies in respect of each claim, not rental.

Note: Excess Reduction Option 2 is included in the Britz Bonus Pack.

The No Worries Cover Option is a one off fee of AUD 50 per hire for 2WD vehicles and AUD 120 for 4WD vehicles. The No Worries Cover Option is only available when Excess Reduction 2 has been purchased.

Note the No Worries Cover Option is included in the Britz Bonus Pack.

With the No Worries Cover Option, the hirer will not have to pay any excess at all for any damage to the vehicle or property of a third party with the exception of the Exclusions. This will include accidental overhead or underbody damage to the vehicle. Please note overhead and underbody damage cover is excluded unless the No Worries Cover Option has been purchased.

Tire and Windscreen Damage - Where the hire has a nil excess up to one windscreen and two tires will be covered for accidental damage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the hirer.

BRITZ STRONGLY RECOMMENDS OUR CUSTOMERS TAKE NO WORRIES COVER FOR TRAVEL WITH COMPLETE PEACE OF MIND.

1. Overhead and underbody damage to the vehicle – except where no worries cover has been purchased.
2. Any water related damage which includes, but is not limited to:
   1.  any vehicle submersion
   2. creek or river crossing
   3. driving through low plain flooded areas
   4. beach driving
3. Personal belongings. Britz recommends the hirer does not leave valuables in the vehicle and that they have insurance to cover for the loss/damage of personal belongings.
4. Any damage caused by willful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle).
5. Any damage caused while driving under the influence of alcohol or drugs.
6. The incorrect use of fuel (fuel being diesel or petrol) or contaminated fuel. The hirer will be responsible for any associated cost.
7. The cost to retrieve or recover a vehicle, which may include, but is not limited to a vehicle that has become bogged, submerged or has been abandoned.
8. The cost to replace keys, which have been lost or retrieval of keys, which have been locked in a vehicle.
9. The vehicle rented may only be used to carry the maximum number of passengers as dictated by the vehicle type. If more passengers are carried than what is allowed Britz does not accept any liability.
10. Drivers not identified on the rental agreement and/or drivers that have a license that has been cancelled or suspended and/or drivers who have a license that is classified as a learners or probationary license.

Upon vehicle collection, a security deposit is required. The amount is determined by the Excess Reduction Option selected.

For security purposes, only a credit card can be used to provide a vehicle security deposit. The credit card holder must be present and able to sign for the vehicle security deposit upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.

In the USA a vehicle security deposit is referred to as the “deductible”.

All debited bonds are subject to a 1.5% credit card surcharge in addition to the bond amount. This surcharge is refunded when the bond is refunded. If a bond is retained the surcharge is retained.

• If an Excess Reduction Option is not selected, the security deposit is AUD 5,000 payable by credit card.
  The AUD 5000 is debited to the hirer's credit card when the vehicle is collected. For this reason it is important that the hirer have the funds available on the credit card and that the amount does not exceed the hirer's daily withdrawal allowance available on the credit card.
• If Excess Reduction Option 1 has been taken the security deposit is AUD 2,500.
  The AUD 2500 is debited to the hirer's credit card when the vehicle is collected. For this reason it is important that the hirer have the funds available on the credit card and that the amount does not exceed the hirer's daily withdrawal allowance available on the credit card.
• If Excess Reduction Option 2 is selected with or without No Worries Cover or the Britz Bonus Pack is booked the security deposit is AUD 220 for 2WD vehicles or AUD 440 for 4WD vehicles.
  The AUD 220 / AUD 440 is taken as an imprint to the hirer's credit card when the vehicle is collected. An imprint simply records a figure against the hirers credit card of AUD 220 / AUD 440 that Britz can then debit if required.

The security deposit is fully refundable provided the vehicle is returned on time, to the correct location, undamaged, with a clean interior and with full fuel tanks (fuel being petrol or diesel) and gas bottle. Except where the customer has purchased PGO (PGO is included in the Britz bonus pack) and/or Pre Purchase Fuel (PPF), failure to return the vehicle with full petrol or diesel tanks and/or a full LPG bottle will result in refill charges, which will be advised upon return of the vehicle.

Britz reserves the right to retain an AUD 125 cleaning fee if the vehicle is not returned with the interior in a clean condition. The toilet and waste water tank must be emptied prior to the return of the vehicle, or an additional AUD 125 soiling fee will be retained.

Cheques are not an acceptable method in which to supply a vehicle security deposit and will not be accepted.

In the instance where a customer does not hold a credit card for the purpose of the vehicle security deposit or the credit card holder will not be present upon vehicle collection Britz does provide the option to leave the security deposit via cash or travelers cheques or can arrange for a credit card to be debited prior to the rental commencing. It must be advised to Britz at least 17 working days in advance of vehicle collection that a cash or travelers cheque vehicle security bond or a prior credit card debit is required. This cannot be arranged upon vehicle collection. Please note strict guidelines and criteria must be met for cash/travelers cheques vehicle security deposits and prior credit card debits. Please contact reservations for more information if required.

FOR SECURITY PURPOSES BRITZ STRONGLY RECOMMENDS THE USE OF CREDIT CARDS FOR VEHICLE SECURITY DEPOSITS.

• 2WD campervans can only be driven on sealed/bitumen roads. The only exceptions to this are well maintained access roads to recognized campgrounds and the roads on Kangaroo Island (South Australia).
• 4WD campervans and cars can also be driven on recognized unsealed roads.
• 4WD vehicles may only travel to the following areas with the written permission of Britz (please contact the local branch for further information): Simpson Desert, Strzelecki Track, Gunbarrel Highway, Cape York, the Bungle Bungles, Oodnadatta Track, Birdsville Track, Tanami Track and Gibb River Road. Britz recommends taking a Britz 4WD Training Course before traveling in these areas.
• Vehicles are NOT permitted to travel on the Canning Stock Route, the Lost City in Litchfield Park and the Telegraph section of the road to Cape York.

Britz reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the hire period.

• Linen and Bedding Kit - AUD 35 per person per rental. (Includes 1 x towel, pillow, pillowcase, sleeping bag, bed sheet)
• Picnic Table - AUD 22 per rental
• Picnic Chair - AUD 12 each per rental
• Child / Booster seat - AUD 25 per rental
• Tent (4 people) - AUD 75 per rental
• Satellite Phone - AUD 17 per day plus all call costs
• Awnings (if not already affixed) - AUD 5 per day, maximum AUD 100 per hire
• First Aid Kit - AUD 30 for purchase
  (In vehicle. If seal broken customer is charged)
• Souvenir Road Atlas - AUD 20 for purchase
• PGO - Pre-Purchase Gas Option (gas bottle used for cooking. Also used for hot water facilities in vehicles that have this option)
  Hitop / Voyager / 4WD Bushcamper / 4WD Adventurer - AUD 19 per vehicle
  Elite / Explorer / Frontier - AUD 29 per vehicle
• PFO - Pre-Purchase Fuel Option - details on request
• Extra Drivers - AUD 3 per day, per driver, per hire (campervans only – maximum charge per hire, per driver is AUD 150)
• Outback Safety Kit - AUD 95 per rental
  Britz strongly advises all 4WD customers venturing into remote areas of Australia to carry a 4WD outback safety kit, which includes a satellite safety beacon. The beacons can be activated in emergency situations to alert rescue authorities. The outback safety kits are available for hire with all 4WD vehicle rentals for AUD 95. The outback safety kit is included free when booking our 4WD Training Course, which is available from most mainland branches, 7 days per week. The course will need to be pre-booked.

Charges for additional products and services will be charged per hire.

Note: Linen and bedding kits, outdoor table and chairs, a child or booster seat (if required, extra driver fees, the pre-purchase gas option and the outback safety kit (4WD campervan rentals only) are included in the Britz Bonus Pack.

To be booked at time of reservation

• 4WD Training Course - AUD 290
  The 4WD Training Course is a half day in duration plus travel time and is conducted by an experienced 4WD trainer. The course aims to equip the driver/s with basic 4WD skills. The course cost is for a maximum of two drivers. It is recommended that hirers renting the Britz Bushcamper, Adventurer or 4WD Car for 4WD use do this course. Courses are subject to availability and must be pre-booked. Should a course be cancelled on the day by the hirer or is a no show the course cost will still be charged. Britz reserves the right to cancel pre-booked courses due to unforeseen circumstances.