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KEA New Zealand
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Terms & Conditions
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KEA Campers
Camper Rentals in New Zealand
Terms and Conditions
Valid until 31 Mar 2009
- Rental Locations and Office Hours / Ferry Crossings
- Standard Rates / All Inclusive Rates
- Minimum Rental and Rental Duration / Long-term Rental
- Multiple Rentals / One Way Rental Fee
- License and Minimum Age
- Standard Excess Insurance Cover / Excess Reduction 1 / Excess Reduction 2
- Restrictions / Repairs / Vehicle Return
- Additional Equipment / Change of Vehicle / Taxes
- Problems with the Vehicle / Disclaimer
Rental Locations and Office Hours
Depot locations in Auckland and Christchurch, office hours are:
| Monday to Friday/Public Holidays: | 08:00 - 17:00 |
| Saturday/Sunday: | 08:00 - 13:00 |
| (Late returns will be charged on a per day basis) All branches are closed Christmas Day (25 Dec). | |
All vehicles must be collected from and returned to a KEA Campers branch. No exceptions. KEA Campers provides free airport / city hotel to depot transfer on day of arrival and departure.
Ferry Crossings
If traveling between the North and South Islands of New Zealand, you must take your vehicle across on the Interisland Ferry. Bookings for this crossing can be made for you when you reserve your vehicle. It is essential to pre-book the ferry between the months of October to March. You find all the details at The Interislander.
TopStandard Rates include
- Standard vehicle insurance cover (excess applies)
- Unlimited kilometers
- 24-hr roadside assistance, free phone helpline
- Extra driver fee
- Extensive travel information pack
- Cleaning fee
- Diesel tax
- 12.5% GST and 1.75 % credit card charge
- All living equipment: kitchen (cutlery & crockery), linen & bedding (pillow & pillow cover, doona/duvet, bed sheet & towels), and other general equipment in vehicles i.e. floor safe (where applicable), fire extinguisher, bucket, broom, dustpan, pegs, clothes line, matches, coat hangers, toilet chemicals, DVD player & LCD flat screen TV (where applicable), full gas bottle(s)
All Inclusive Rates include
All Standard Rates inclusions plus:
- Full insurance cover with Nil excess (multiple tire and windscreen replacements)
- One way rental fee
- Camping table, camping chairs and beach umbrella
- Child / booster seat (if required)
- Snow chains
Minimum Rental and Rental Duration
Minimum rental period: 5 days.
Minimum rental is extended to 10 days for travel 20 Dec 2008 to 05 Jan 2009.
Vehicle rentals are calculated on a per calendar day basis, i.e. day of pick-up or drop off is always counted as a full day irrespective of what time it is collected or dropped off.
Long-term Rental
Long-term rental discounts: 4% for rentals 50 and more days, 7% for rentals 75 and more days and 10% for rentals 100 and more days. These discounts are deducted from the 28+ day rates.
Multiple Rentals
Multiple rentals can be combined to qualify for a longer term rental rate. Australia and New Zealand rentals can be combined to qualify if travel is within a 12 month period.
One Way Rental Fee
One way rentals are available between depot locations. A one way fee of NZD 275 will apply to rentals between 01 Oct 2008 and 31 Mar 2009.
License and Minimum Age
A valid national driver license is required. Non-English language national driving licenses must be presented in conjunction with an official translation or valid international drivers license. The minimum age is 21 years.
Standard Excess Insurance Cover
All KEA Campers vehicles come with comprehensive insurance cover. A standard excess of NZD 5,000 applies in the event of any damage to either our vehicle or third party property. The hirer will also be fully liable for the daily rental rate for the period the vehicle is off fleet for accident repairs (max 7 days) and for replacing or repairing damaged windscreens and tires. A security bond of NZD 5,000 will be taken on vehicle collection. The security bond can be paid by cash, traveler's cheque or credit card. Should the bond be paid by credit card the amount will be debited to your account immediately, any currency fluctuations are not the responsibility of KEA Campers. The bond is fully refundable on return of the vehicle to the agreed location, on the agreed date in clean condition with no damage incurred to the KEA Campers vehicle or third party property, with a full tank of fuel, the toilet cassette and waste water tank emptied and no equipment lost or damaged.
KEA Campers offer the following two options to reduce or waive the Standard Excess:
Excess Reduction 1
Excess Reduction 1 at NZD 25 per day will reduce the excess for any damage to either vehicle or third party property to a maximum of NZD 2,000. The hirer, however, will be fully liable for the daily rental rate for the period the vehicle is off fleet for accident repairs (max 7 days) and for replacing or repairing damaged windscreens and tires. The bond of NZD 2,000 can be paid by cash, traveler's cheque or credit card: a manual imprint of the credit card will be taken. The bond is fully refundable on return of the vehicle to the agreed location, on the agreed date in clean condition with no damage incurred to the KEA Campers vehicle or third party property, with a full tank of fuel, the toilet cassette and waste water tank emptied and no equipment lost or damaged. The total insurance charge is limited to a maximum of 50 days or NZD 1,250.
Excess Reduction 2
Excess Reduction 2 at NZD 35 per day will waive the excess for any vehicle and third party property damage and the cost of replacing or repairing of windscreens and tires. Overhead and under-body damage on the rental vehicle is also included. However, a security deposit of NZD 250 is payable at the time of pickup to ensure that the vehicle is returned to the agreed location, on the agreed date in clean condition with no damage incurred to the KEA Campers vehicle or third party property, with a full tank of fuel, the toilet cassette and waste water tank emptied and no equipment lost or damaged. The total charge is limited to a maximum of 50 days or NZD 1,750.
Important:
The renter is fully liable for any damage to the KEA Campers vehicle or third party property if:
- The terms of the rental contract are breached.
- Damage to the vehicle is caused by careless, willful or reckless driving.
- Driving under the influence of alcohol or drugs.
- Driving on restricted roads.
- Water submersion or salt water damage caused through own fault.
In case of any damage to the KEA Campers vehicle or third party property a second bond will be collected to cover the excess for any subsequent damage.
Restrictions
Campers and motorhomes can only be driven on sealed/bitumen or well maintained access roads. No vehicles shall be driven on the following roads: Skippers Canyon Road, Ball Hutt Road, 90 Mile Beach, all unsealed ski access roads.
No animals permitted in vehicles. No smoking permitted in vehicles.
Repairs
Repairs of up to NZD 100 may be effected without authorization and will be reimbursed. Amounts above NZD 100 require approval from KEA Campers on-road assistance.
Vehicle Return
All vehicles must be returned with a full fuel tank. Re-fuelling at our depot will be charged at NZD 2.50 per liter of fuel plus handling fee of NZD 15.
Additional Equipment
To be booked at time of reservation and payable on vehicle collection
| Camping Table | NZD 30 per rental |
| Camping Chair | NZD 20 per rental |
| Beach Umbrella | NZD 20 per rental |
| Baby Capsule, Child/Booster seat | NZD 50 per rental |
| GPS Navigation System | NZD 5 per day (min NZD 75 - max NZD 250) |
Change of Vehicle
If, for reasons beyond our control, the reserved vehicle is not available, we reserve the right to substitute a comparable or superior vehicle at no extra cost to the client. This shall not constitute a breach of contract and does not entitle the renter to any form of refund.
Taxes
All charges include 12.5% GST. All rates and conditions are subject to change in accordance with changes in government taxes.
Problems with the Vehicle
Any problems associated with the vehicle, including equipment failure, must be reported to KEA Campers as soon as possible, in order to give KEA Campers the opportunity to rectify this problem during the rental.
KEA Campers does not accept liability for any claims submitted after this period.
Disclaimer
Rates and conditions may be subject to change. Whilst including the same facilities, some campers may have different layouts to those shown. All measurements and volumes shown are approximate. The information provided on this website is subject to change without notice.