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Terms & Conditions
Rental Charges
Addl. Charges
Pickup Info
Insurance
General Info
MOTURIS RV
and Camping World
Motorhome Rental - USA
Terms and Conditions - Part 3
Valid until 31 Mar 2010
- Rental Charges
- Additional Charges
- Pickup and Drop-off Information
- Insurance Information
- General Information
3. Pickup and Drop-off Information
3.1 Office Hours and Holidays
All stations are open 6 days a week from Monday thru Saturday.
- 09.00 – 17.00 hrs / Mondays through Fridays
- 09.00 – 12.00 hrs / Saturdays
- CLOSED on Sundays and Holidays
| All stations are closed for the following holidays. No bookings will be accepted for pickup or return on these dates. No exceptions. | ||
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Top3.2 Pickup and Drop-off at Rental Stations only
All Vehicles must be collected from and be returned to the MOTURIS RV & Camping World rental stations. No exceptions.
A minimum of 45 minutes to 1 hour is required to familiarize the renter with the operation of the rental vehicle prior to departure.
3.3 Transfer to Rental Station
Transfer times listed are approximate due to traffic, border and weather conditions. MOTURIS RV & Camping World is not responsible for refunds due to any of these conditions.
- Overseas customers must overnight before picking-up their rental unit.
- Customers must be ready for pick-up at 07.00 hrs at the designated transfer hotels at specified customer waiting areas (exceptions are listed separately with the transfer hotel information).
- Early hotel transfer is only provided from the customer waiting area of the
designated transfer hotels. - Customers are requested to report at the time of booking or not later than three working days before pick-up date in which designated transfer hotel customer is staying overnight and how many people are in customer's party.
- For transfers in Burlington / Vancouver (YVR) and Buffalo (BUF), we require the transfer information at time of booking or no later then 2 weeks prior to the customers departure.
- Transfers are only provided from the designated hotels and airports if we have been informed of the transfer within the indicated time frame. Customers must be ready at the stated time and customer waiting area, otherwise no pick-up transfer will be provided.
Please note:
MOTURIS RV & Camping World does not offer any Transfers at the following rental locations:
3.4 Vehicle Pickup
- Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. Exception are valid for San Francisco (Downtown), Orlando (Orlando area), Buffalo and Burlington / Vancouver, where pickup is provided in the afternoon (Monday - Saturday).
- For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform MOTURIS RV & Camping World accordingly no later than three working days prior to vehicle pick-up.
- Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs (Monday to Friday only).
- No hotel transfers are provided for afternoon vehicle pick-ups.
Exception are valid for San Francisco (Downtown), Orlando (Orlando area), Buffalo and Burlington / Vancouver (Monday to Saturday). - No refund is made in the event of late vehicle pick-up.
3.5 Vehicle Drop-off and Airport Transfer
- Vehicle drop-off hours are from 09.00 to 10.30 hrs.
- Airport Transfer (Drop-off):
- Airport transfer is being provided at 11.00 hrs from the following rental locations to designated airports only: Boston, Chicago, Denver, Fort Lauderdale, Fort Meyers, Las Vegas, Los Angeles, New York (no transfers to JFK and LGA), Orlando, Portland, San Francisco, Seattle. Please do not book return flights with departures before 14.00 hrs, if you want to take advantage of the free drop-off transfer to the airport.
- Buffalo – Toronto and Burlington – Vancouver transfers:
Vehicle drop off hours are between 08:00 and 08:30 hours. Transfers to designated hotels are provided at approximately 09:00 hrs. Transfer time is approximately 3 – 4 hours. USD 80 per person transfer charge plus local sales tax apply and are payable at pick-up. USD 6 border crossing fee per person is payable by the customers at time of border crossing. Transfers must be reserved a minimum of 2 weeks prior to pick up.
- Late vehicle drop-off
Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.
Please note:
MOTURIS RV & Camping World does not offer any Transfers at the following rental locations:
3.6 Designated Transfer Hotels
| Please visit our Hotel Reservation Service for MOTURIS RV & Camping World transfer hotels. |
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| Effective 01 Apr 2009 new Transfer Hotels are added in: | |