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MOTURIS RV Rental
Motorhome A-24D
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Terms & Conditions
Rental Charges
Addl. Charges
Pickup Info
Insurance
General Info
MOTURIS RV
and Camping World
Motorhome Rental - USA
Terms and Conditions - Part 5
Valid until 31 Mar 2010
- Rental Charges
- Additional Charges
- Pickup and Drop-off Information
- Insurance Information
- General Information
- Maintenance and Cleaning Responsibility
- Repairs / Refunds / Early Returns
- Accident
- Credit Cards / Traveler Checks
- Drivers License / Drivers Age
- Parking / Traffic Violations / Toll Roads
- Restrictions
- Substitutions
- Pets
- Towing
- Storage
- General Conditions
- Number of Seatbelts and Sleeping Capacity
- Winterization in Denver, Chicago, Boston and New York
5. General Information
5.1 Maintenance and Cleaning Responsibility
Customers are responsible to check all fluid levels at each refueling. Refills of all fluids (except gasoline and propane) will be reimbursed at check-in upon presentation of receipts. Gasoline costs are not included in rental price.
Gasoline tanks are full at pick-up and must be returned full.
Vehicles must be returned clean inside. Otherwise, cleaning charges may occur.
5.2 Repairs / Refunds / Early Returns
Necessary repairs are refunded without previous authorization up to USD 50. Customer must provide receipts. If customers pay repairs exceeding USD 50 without previous authorization, we will not refund. Clients assume full responsibility for any additional expenses incurred by reasons of a breakdown of vehicle. If a vehicle which had a breakdown and is in repair for more than 12 working hours, through no fault of customer, our responsibility to client is limited to refund the daily rate or a portion thereof (VIP coverage).
No refunds will be made for breakdowns in Death Valley (between 15 Jun and 15 Sep), New York City, greater metropolitan area of Montreal and the city of Quebec (Canada).
Radio, air conditioning, refrigerator, microwave, any appliances, plumbing, generator, cruise control and GPS malfunctions are not considered breakdowns and no refunds are made for repair time to these items.
There will be no refunds made for the early return of a rental vehicle.
Top5.3 Accident
In case of an accident, customers must notify the police for a police report immediately, also inform the pick-up station within 24 hours and make full report in writing. CDW/VIP accident coverage is void if customer fails to follow these procedures.
5.4 Credit Cards / Traveler Checks
MOTURIS RV & Camping World accepts MasterCard, VISA and American Express credit cards as well as all Traveler Checks in US-Dollars. No Euro checks or debit cards are accepted. We are not responsible for exchange rate fluctuations or handling charges for any credit card transaction. Without any exception, a valid credit card is required for each rental.
5.5 Drivers License / Drivers Age
A national automobile driver's license is required. We recommend customers to carry a translation of the national driver's license or an international driver's license, but under any circumstances, customer must provide a valid national driver's license at pick-up.
Minimum age is 21 years for all motorhomes.
5.6 Parking / Traffic Violations / Toll Roads
Customers are responsible for reporting and paying of all parking/traffic/toll road violations at rental termination. Non-reporting of parking/traffic/toll road violations will result in an administrative charge of up to USD 100. Non-reported parking/traffic violations plus administrative charge will be charged against customers credit card or will be collected at customers domicile.
5.7 Restrictions
- Mexico, unless an additional insurance is purchased.
- Death Valley from 15 Jun to 15 Sep
- Logging roads, non-public roads and off-road driving
- City of New York
- Greater metropolitan areas of Montreal and Quebec City (Canada)
5.8 Substitutions
MOTURIS RV & Camping World is entitled to upgrade customers to a higher rated vehicle at no extra cost. Should a lower rated vehicle be offered, the responsibility of the rental company is limited to the refund of the difference in gross rates.
5.9 Pets
Small pets are allowed at owner’s responsibility. An additional deposit of USD 1,000 is charged at the time of pickup as well as a cleaning fee of USD 150 at the time of drop off.
5.10 Towing
Towing is not permitted.
5.11 Storage
- Storing items on vehicle roof is not permitted
- Free storage of luggage is available at all locations at owner's risk (not available for one way rentals).
5.12 General Conditions
- All rentals are subject to the terms and conditions of the rental contract. Prices, policies and conditions are subject to change without notice.
- Blue Travel and MOTURIS RV & Camping World are not responsible for misrepresentation of facts, rates and rental conditions described in this WWW-Site.
- Illustrations are a representation only of the vehicle depicted. Variances in the vehicle/s offered for rental could occur due to modifications and upgrades to the vehicle design. In order to provide MOTURIS RV & Camping World customers with the best possible comfort, the vehicle designs are being constantly improved.
- Vehicle makes, models and sizes are subject to change without notice.
5.14 Number of Seatbelts and Sleeping Capacity
We are often asked, how many people can travel and how many people can sleep in a MOTURIS RV & Camping World motorhome. The travel and the sleeping capacities are almost never identical.
This is why we specify the number of seatbelts installed in each vehicle type. It is not allowed to travel with more people in the vehicle than the number of seatbelts installed.
We also specify the number of sleeping capacity. The sleeping capacity may not correspond with the number of seatbelts installed. Sometimes, customers want to just travel in the Motorhomes but not sleep in the unit or sometimes, customers want to use the full sleeping capacity and use a second vehicle to allow for travel capacity for the entire group. For such cases, it is important to exactly know what a vehicle offers.
If we state a sleeping capacity of 6 - 8, then 6 adults could sleep in the camper and up to 8 people is the maximum possible capacity.
We calculate the sleeping capacity as follows:
- Double bed = 2
- Cab over bed = 2
- Sofa = 1 adult or 2 children
- Dinette = 1 adult or 2 children
MOTURIS RV & Camping World must reserve the right to refuse delivery of a vehicle to a customer, should the group exceed the number of seat belts installed.
5.15 Winterization
Each motorhome has to be winterized from November to April (period may vary depending on the weather and temperatures) to prevent freezing. This will include the water pipes, toilet, fresh water tanks, sinks, showers, external shower, hot water heater and holding tanks. Winterization requires that water be drained from the fresh water tank, hot water heater and both waste tanks. Once the vehicle is winterized, no water can be put into the fresh water tank and it cannot be hooked up to the city water supply anymore. Therefore, NO water at all is available in the motorhome. The toilet, however, can still be used as long as windshield washer antifreeze is poured down to rinse.
Pink RV antifreeze has been run through all the pipes and put into the black and grey tanks. If the renter removes this antifreeze and put water into the system, the tanks and pipes will crack. If this happens, he/she will be responsible for repairing these systems and any other damages caused by cracking pipes/tanks.
It is the renter's responsibility to have the vehicle re-winterized on the return trip (if de-winterized for a trip to an area with warmer temperatures). Upon return, if the renter presents us with a receipt from a Southern RV Service Center, we will reimburse him/her, up to a maximum of USD 75. If the renter does not have a receipt, we will keep the security deposit and charge him /her for any additional costs incurred in repairing damaged pipes, tanks, water heater, walls, floors etc.